Privacy Policy

Last updated: 2024

Clearresourceroute ("we", "us", "our") is committed to protecting the privacy of visitors to our website and customers who use our construction fencing installation services. This Privacy Policy explains what personal data we collect, why we collect it, how long we keep it, who we share it with, and what rights you have under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Clearresourceroute is the data controller responsible for your personal data. Our registered contact details are set out at the end of this policy.

1. Who We Are

Clearresourceroute
57 Great Western Road
Glasgow, G69 2EU
United Kingdom
Email: info@clearresourceroute.com
Phone: +44 141 210 1959

2. Personal Data We Collect

Our website includes a contact/enquiry form used by visitors to request information or quotes for construction fencing installation. When you submit this form, we collect:

Your name
Your email address
Your telephone number
Details of the site address or project relevant to your enquiry
Any additional information you choose to include in your message

We do not collect payment card details, special category data, or any other sensitive personal information through this form. We do not use any analytics tools, tracking pixels, or third-party scripts to monitor your browsing behaviour on this site.

3. Why We Collect This Data and Our Legal Basis

We process the personal data submitted through our form for the following purposes:

To respond to your enquiry and provide quotes or information about our fencing installation services — legal basis: performance of a contract or steps taken at your request prior to entering into a contract (Article 6(1)(b) UK GDPR).
To communicate with you about your project, scheduling, or follow-up questions — legal basis: our legitimate interests in providing customer service and maintaining business relationships (Article 6(1)(f) UK GDPR).
To comply with legal obligations, such as retaining records for accounting or tax purposes — legal basis: legal obligation (Article 6(1)(c) UK GDPR).

We do not rely on consent as a legal basis for processing form submissions, as this data is necessary to respond to your request. Where consent is required — for example, for advertising measurement — we ask for it separately, as described in Section 6 below.

4. How Long We Keep Your Data

We retain personal data submitted through our enquiry form for as long as necessary to respond to your request and, where a business relationship develops, for the duration of that relationship plus a period afterwards to meet legal, accounting, or dispute-resolution requirements. Enquiries that do not result in a contract are typically retained for up to 24 months and then securely deleted.

5. Who We Share Your Data With

We do not sell your personal data. We may share personal data with:

Staff and subcontractors directly involved in delivering or quoting for fencing installation work, on a need-to-know basis;
IT service providers who host our website or email systems, acting under our instructions;
Professional advisers (such as accountants or solicitors) where necessary; and
Regulatory or law enforcement bodies where we are legally required to do so.

We do not transfer personal data outside the United Kingdom. If this changes in future, we will ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

6. Cookies

Our website sets only one cookie: consent_ok. This cookie stores your consent choice and is retained for one year. It does not track your browsing activity and is not used for analytics, advertising profiling, or any purpose other than remembering your consent preference.

We do not use Google Analytics, Yandex Metrica, VK tracking pixels, session cookies, CSRF cookies, or any other tracking technology on this site.

Advertising measurement is only activated after you have given consent, and only operates on the confirmation page shown after you submit our enquiry form. It does not run anywhere else on the site and does not run before consent is given.

7. Your Rights

Under the UK GDPR and the Data Protection Act 2018, you have the right to:

Request access to the personal data we hold about you;
Request correction of inaccurate or incomplete data;
Request erasure of your personal data, where applicable;
Request restriction of processing in certain circumstances;
Object to processing based on legitimate interests;
Request data portability, where technically feasible; and
Withdraw consent at any time, where processing is based on consent (such as the consent_ok cookie preference).

To exercise any of these rights, please contact us using the details below. We will respond within one month, in accordance with statutory requirements.

8. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent supervisory authority for data protection matters. We would, however, welcome the opportunity to address your concerns directly before you approach the ICO.

9. Contact Us

For any questions about this Privacy Policy or to exercise your data protection rights, please contact us: